Privacy Policy

Formaxis Inc. ("Formaxis", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, submit an inquiry, apply for an offer, or use our services.

1. Who We Are

Formaxis Inc. provides website, digital setup, and related business support services for small businesses.

If you have questions about this Privacy Policy or about how your personal information is handled, you may contact us at:

• Privacy Contact: privacy@formaxis.ca
• Business Email: info@formaxis.ca

2. What Personal Information We Collect

Depending on how you interact with us, we may collect information such as:

• name
• business name
• email address
• phone number
• website or social media page
• business type or industry
• domain-related information
• project details, business needs, timeline, and notes you provide
• invite code or campaign-related information
• communications you send to us through forms, email, or messaging platforms
• technical information such as IP address, browser type, device information, referral source, and basic website usage data

We only collect personal information that is reasonably necessary for our business purposes and the services or information you request from us.

3. How We Collect Information

We may collect personal information:

• directly from you when you fill out a form, submit an application, request information, or contact us
• when you communicate with us by email, website form, or social media / messaging platforms
• automatically through standard website technologies such as server logs, cookies, or analytics tools, if enabled on our website
• from service-related onboarding materials or documents you voluntarily provide

4. Why We Collect and Use Personal Information

We may collect, use, and process personal information for purposes such as:

• responding to inquiries and messages
• reviewing applications for invitation-only or limited offers
• issuing and validating invite codes or private access
• assessing project fit, readiness, and service requirements
• contacting you about your inquiry, application, or requested services
• onboarding approved clients
• delivering website, setup, hosting, email, domain, and related services
• maintaining internal records, project history, and service communications
• improving our website, services, and business operations
• protecting our business against fraud, abuse, unauthorized access, or misuse
• complying with legal, regulatory, tax, accounting, or contractual requirements

We will not use your personal information for purposes unrelated to those described here unless required or permitted by law, or unless we obtain appropriate consent.

5. Consent

By providing your personal information to us, submitting a form, communicating with us, or applying for an offer, you consent to our collection, use, and disclosure of your personal information for the purposes described in this Privacy Policy and any collection notice presented at the point of submission.

Where required, we may request additional or express consent for specific activities.

You may withdraw your consent to certain uses of your information, subject to legal, contractual, or operational limitations. Withdrawing consent may affect our ability to review your application or provide services.

6. Sharing of Personal Information

We do not sell your personal information.

We may share personal information only where reasonably necessary, including with:

• website hosting providers
• domain registrars and DNS-related providers
• email and communications providers
• payment processors
• cloud storage or software tools used to operate our business
• contractors or service providers assisting with service delivery, administration, or technical support
• legal, accounting, or regulatory advisors where necessary
• government authorities or other parties where required by law or lawful process

We expect service providers handling personal information on our behalf to protect it appropriately and use it only for authorized purposes.

7. Third-Party Services and Platforms

Our website or workflows may rely on third-party tools or platforms, including hosting, forms, analytics, domain services, payment services, and communication tools.

If you interact with us through third-party platforms such as Facebook, Instagram, WhatsApp, or email providers, your information may also be subject to those platforms' own privacy practices and terms.

We are not responsible for the independent privacy practices of third-party websites, services, or platforms that we do not control.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to support basic website functionality, improve performance, understand traffic patterns, and enhance user experience.

These technologies may collect technical or usage information such as browser type, pages visited, referral source, approximate location, and session behavior.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functions.

9. Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including to:

• respond to inquiries
• review applications
• provide services
• maintain project and business records
• meet legal, tax, accounting, or dispute-resolution obligations

When personal information is no longer required, we will delete, anonymize, or securely dispose of it as appropriate.

10. Safeguards

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Access and Correction

You may request access to the personal information we hold about you, and you may request correction of inaccurate or incomplete information, subject to applicable legal exceptions.

To make a request, please contact us using the contact details listed above.

12. Cross-Border Storage or Processing

Some of our service providers may store or process information outside your province or outside Canada. Where this occurs, personal information may be subject to the laws of the jurisdiction in which it is processed.

13. Children's Privacy

Our services are intended for businesses and adults acting on behalf of businesses. We do not knowingly collect personal information from children for commercial service purposes through our business application forms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, technologies, or legal requirements.

The updated version will be posted on this page with a revised effective or last updated date. Your continued use of our website or services after changes are posted may constitute acceptance of the updated policy, where appropriate.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal information, please contact: